Pilot.com Review – 8 Reasons Maxim Liberty is Better

Modern bookkeeping software interface showcasing Pilot.com features on a laptop and tablet with financial documents.

Pilot.com Review

In the evolving landscape of bookkeeping services, both Pilot.com and Maxim Liberty have established themselves as notable providers. This review offers an impartial comparison to assist businesses in selecting the service that best aligns with their needs.

Customer Reviews and Accreditation

  • Maxim Liberty: Boasts exclusively 5-star reviews, reflecting high customer satisfaction. Additionally, Maxim Liberty holds an A+ rating from the Better Business Bureau (BBB), indicating strong trustworthiness and reliability.
  • Pilot.com: While not accredited by the BBB, Pilot.com maintains positive reviews on platforms like TrustRadius (8.7/10), G2 (4.6/5), and Capterra (4.7/5).

Software Compatibility

  • Maxim Liberty: Offers flexibility by supporting a variety of bookkeeping software, allowing businesses to select the platform that best suits their operations.
  • Pilot.com: Exclusively supports QuickBooks Online (QBO), which may limit options for businesses preferring alternative software solutions.

Pricing Structure

  • Maxim Liberty: Provides competitive and customizable pricing tailored to the specific needs and scale of a business.
  • Pilot.com: Offers a starting price of $349 per month, with costs increasing based on the complexity and requirements of the services provided.

Comparison Table

FactorsPilot.comMaxim LibertyMaxim Liberty Advantage
Incorporated20172005More experience
BBB AccreditationNoA+Highest possible BBB rating
SoftwareQuickBooks Online onlyAny, best of breedFlexible choice of software
Customer ReviewsTrustpilot (3.6/5)All 5-star ratingsBetter overall customer satisfaction
PricingStarts at $349/monthCustomizable (starts at $60/month)83% savings
Daily Update PlanNoYes, $240/monthOffers daily updates with AP, AR, Sales Tax, and Payroll
ContractAnnualCancel AnytimeNo lock-in agreements
Money Back GuaranteeNoYes, on the first deposit (up to 60 hours of service)Lower risk

Conclusion

Both Pilot.com and Maxim Liberty offer valuable bookkeeping services, each with distinct advantages. Maxim Liberty’s flexibility in software selection, competitive pricing, and stellar customer reviews make it a compelling choice for businesses seeking tailored solutions. Conversely, Pilot.com’s integration with QuickBooks Online and positive user feedback may appeal to businesses already utilizing or willing to adopt QBO.

When choosing between these providers, businesses should consider their specific software preferences, budget constraints, and the importance they place on customer reviews and accreditation.

Maxim Liberty has been providing outsourced bookkeeping services to businesses and accounting firms in the USA and Canada since 2005.