Frequently Asked Questions

We have been laser focused on the bookkeeping business for more than 19 years. Our clients love us and have given us nothing but 5 stars. We continue to offer the lowest rates for bookkeeping in the USA. We have the highest A+ rating from the Better Business Bureau. We are regularly rated as the best bookkeeping service by numerous agencies. We are #1 on the clutch leaders matrix for bookkeeping. We are Solution Scout's best overall solution for bookkeeping services. Tech Times recently picked us as the best online bookkeeping company.Last but not the least, we do our very best to take care of our clients.

Schools in India have strong math, engineering and accounting programs. As a result, India churns out excellent accountants and bookkeepers. All our Indian bookkeepers have at least a bachelor’s degree in a technical field. Before we assign them to clients, we train them on integrity, security, privacy and patience. We also build experience with popular software such as QuickBooks. Best of all, the cost of living in India is much lower than in the US. So, by outsourcing bookkeeping to India, you get access to all this talent at a fraction of the cost. Further, India is 10 hours behind the USA. You may think this is an issue. However, the time lag is a key benefit because it allows you to reconcile transactions at the end of the day.

Outsourcing bookkeeping to India is not new. It has been going on for a few decades now. The key is to outsource to a reputable US-based bookkeeping firm that has operations in India. That way, you can hold the firm accountable for any issues that may arise. While our bookkeeping operations are handled out of India, you are still doing business with a US company.

Outsourcing to us can be safer than hiring a local in-house bookkeeper.  We perform background checks on our bookkeepers. And train them well on the importance of security, privacy & integrity.

Our reputation is at stake

We have been outsourcing bookkeeping for over 17 years since 2005 and have thousands of clients.

We are far away from our clients

Being far away may be scary. However, this separates our duties, detaches us and increases security. We cannot intercept mails your bank may send you to warn you of fraud. And, we have no access to your check books. Most banks do not allow you to electronically execute international wires.  They require you to be in person or need a signature. Our remote distance and 10+ hour time lag make us a great choice for retail stores and small businesses. We can even perform nightly cash and merchant card reconciliations like clockwork.

Built-in supervision

Last but not the least, all our plans include a supervisor. The supervisor watches over the work done by the bookkeeper. We use this double team to increase security.

Yes.  In the past, only large businesses could benefit from outsourced services.  Now with Globalization through the Internet almost any business can benefit from outsourcing.  To be successful with outsourced bookkeeping services, you only need to have basic computer skills. A virtual bookkeeper can be available for discussions over email, messenger or the phone.

100% focused on bookkeeping

We have been in business since 2005 and have been 100% focused on bookkeeping. Further, we specialize in QuickBooks which is used by a vast majority of small to medium businesses. We do not have to waste our resources supporting other software like Peachtree, Tally or Xero. As a result, our virtual bookkeepers have years of QuickBooks experience and are extremely proficient with QuickBooks.

Bookkeeping operations in India

When you outsource bookkeeping to us you outsource to India. While our staff have bachelor’s or master’s degrees in accounting and several years of QuickBooks experience, they benefit from lower cost of living in India.  Our staff are “extremely” satisfied with their pay structure which is much higher than what they would make at other companies.  Our clients are very happy with our quality and cost model.  It’s a win-win situation.

Experience across 1000s of clients

We service a number of clients in many industries and have a pool of bookkeepers. Each team focuses on just one industry and perform just one task i.e., bookkeeping.   As a result, they become experts in that industry.  Contrast this with an in-house assistant who focuses on a few industries over multiple jobs and handles a variety of tasks.

Avoid Turnover

As a business owner, we all know that service interruptions and turnover greatly hurt quality.  We can eliminate turnover headaches for you.  Let’s face it. It’s not fun to lose a bookkeeper and train their replacement.

Either of us can cancel the agreement at any time without any cancellation fees or penalties. We want you to stay with us because you like our service...not because there is a contract. Unlike a full-time bookkeeper, there is not much commitment to use our service.  There are no setup fees. We just need an upfront deposit and a simple non-binding agreement.  The deposit will be applied towards monthly services. We use the deposit to ward off competitors trying to understand our operations. For example, if you want to cancel after you pay your "first" deposit, we will refund the entire deposit.  If you cancel after the first deposit, we will give you a prorated refund i.e., charge you only for the hours used. 

Click on the “Contact Us” button, complete the form and click the Submit button. You can also email us at sales@maximliberty.com or call us at 703-957-6938.  Our representative will send you a simple non-binding services agreement via email which you will need to sign and fax/email back to us.  Once you make a deposit via paypal, we can get you started the same day. If you know the specific plan you need, you can pay the deposit using a credit card by clicking the “Buy Now” button on the Pricing page.

Once you sign and fax the agreement back to us, and make the deposit, we can start our services the same night.

• We do not need a lot of time to get going. That’s because we are already familiar with bookkeeping for your industry.
• Our supervisor can smooth the transition.

We may still need to understand the specifics of your firm if your operations are rather unique. Depending on the level of uniqueness, the actual ramp-up time may vary.  However, in most cases, we are off and running the same day.

How often do you actually watch over your in-house bookkeeper’s shoulders?  With remote bookkeeping done on your desktop, you can actually watch over the remote bookkeeper.  You can see the bookkeeper move their mouse and make entries into the bookkeeping system.  You also have the option to review the audit logs which would show you how long  the bookkeeper has been active  and making entries.  More importantly, we are in the business of building a win-win long-term partnership with you.  We are not in the business of ripping you off, making a quick buck and running.  We want to help you grow your business, and grow with you…not at your expense! Our clients have given us all 5-star ratings. That’s because we care about our clients and we will do our very best to ensure their satisfaction!

We log our hours every day and the timesheets will be stored in your dropbox share.  So, at any given time, you will know exactly how many hours we have worked on and what we’ve been working on.

All our plans include a supervisor at no additional cost.  Our supervisor offers the following benefits.

• Single of contact
• Speaks good English.
• Deep accounting experience
• Will know your business
• Manage the quality of the books
• Run cross-checks and quality control.

When you’re ready to outsource accounting services, it’s easy to get started with our team. Review the CPA and small business bookkeeping services we offer and determine which ones will meet your needs. You can then schedule a call with our team to discuss your business’s unique requirements to determine which package will give you the necessary services at the best price. When you outsource bookkeeping for small businesses, you can feel confident that your finances are always in order and you have the necessary documentation for taxes, audits, and more.

Once you choose our outsourced accounting services, you will pay a deposit for your first set of services. You only pay for the services you use, allowing you to use your credit as long as you wish. Once your deposit runs out, we won’t automatically charge you for additional services. You will receive an invoice to pay, allowing you to choose if you continue using our small business and CPA bookkeeping services or choose something else. You are always in control when working with our qualified bookkeepers.

We’re making it easy to outsource accounting services. If you have questions or are ready to get started, we encourage you to contact us. We’re ready to discuss your options and find the bookkeeping package that best suits your needs.

We sign a non-disclosure agreement with you. We do thorough background checks on our staff, and we train them on the best parctices for security and privacy. And, our supervisor oversees the work of the bookkeeper(s).