Offshore Staffing vs. Transparent Hourly Pricing
TOA Global Review (2026): Pricing, Public Reviews & Better Alternatives for CPA Firms
You’re a CPA firm partner evaluating offshore staffing. TOA Global comes up in nearly every conversation — they advertise 1,100+ firm clients across the US, Canada, Australia, and New Zealand, an Australian parent company, a US sales office in Fort Worth, and Philippine-based delivery teams. The headline pitch: “save up to 66% on staffing costs.” The catch: TOA does not publish a single rate, anywhere.
This 2026 review of TOA Global takes that opacity seriously. We compare TOA’s quote-only model and target market against the public review evidence available on TrustPilot, the Better Business Bureau, and Glassdoor — and against a US-headquartered alternative (Maxim Liberty) that publishes pricing openly and offers a dedicated $300/month CPA white-label plan.
TOA Global vs. Maxim Liberty: At a Glance
| Factors | TOA Global | Maxim Liberty | The Advantage |
|---|---|---|---|
| Customer Rating |
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Verified Public Reviews |
| BBB Status |
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BBB Accountability |
| Pricing Transparency | Quote-only — no published rates | Published: $75/mo, $15/hr, $300/mo CPA plan | Transparent Pricing |
| Service Model | Offshore FTE staffing (Philippines) under Australian management | US-HQ accountability with hourly + monthly retainers | US-HQ Accountability |
| Target Market | CPA firms only (1,100+ firms) | CPA firms, businesses, startups, mid-market | Wider Access |
| Engagement Commitment | Full-time professional placement (per-FTE) | 5-hour increments, scale up or down monthly | Flexible Hours |
| Refund Policy | Not publicly stated | 100% money-back on first payment | Risk-Free Trial |
What Is TOA Global?
TOA Global (originally The Outsourced Accountant) is an Australia-headquartered outsourced staffing firm that places Philippine-based accounting professionals into US, Canadian, Australian, and New Zealand accounting firms. Founded in 2013, TOA reports serving 1,100+ accounting firms globally. Their US operations run out of a Fort Worth, Texas office; the actual delivery is offshore.
TOA’s model is fundamentally different from a direct-bookkeeping service like Maxim Liberty: TOA places full-time equivalent (FTE) professionals into your firm on a long-term monthly retainer, where the offshore staffer becomes part of your firm’s daily workflow. You pay TOA a per-FTE monthly fee and the offshore staffer effectively becomes a remote employee.
TOA Global Pricing: What’s Public, What’s Not
TOA Global does not publish standard rates on their website. Their savings calculator claims firms can save “up to 66% on staffing costs” — but the actual per-FTE monthly rate is provided only via custom quote after a discovery call.
From third-party industry reporting on Philippine-based offshore accounting staffing, typical per-FTE monthly rates run roughly:
- Bookkeeper / Junior Accountant: Approximately $1,800–$2,800/month per FTE (full-time, ~160 hours/month)
- Senior Accountant / CPA-track: Approximately $2,800–$4,500/month per FTE
- Tax Preparer / Senior Tax: Approximately $3,000–$5,000/month per FTE
These ranges include TOA’s management fee plus the Philippine staffer’s salary and government-mandated benefits. TOA does not publish or confirm these specific bands; they are derived from third-party offshore-accounting industry reporting and are presented here as estimates only. Actual rates depend on the role, experience level, and engagement size negotiated with TOA’s sales team.
The Public Review Evidence Gap
For a firm serving 1,100+ accounting practices for over 10 years, you would expect a substantial public client-review record. TOA Global’s evidence is unusually thin:
- TrustPilot: No public TrustPilot profile found for toaglobal.com
- Better Business Bureau: No US BBB profile listed for TOA Global at the Fort Worth address
- Glassdoor: 4.6/5 across 1,819 employee reviews — strong, but these are employee reviews from staff in the Philippines, not client reviews from accounting firms
- Industry directory mentions: Listed on Outsource Accelerator, BookkeepingServices.com directories — but these are largely company-supplied listings, not third-party verified reviews
By contrast, Maxim Liberty maintains a 5.0-star Clutch.co profile with 90+ verified reviews, BBB A+ Accreditation, recognition on Forbes Advisor, and multiple named CPA testimonials — all from clients, not employees.
Side-by-Side Public Review Evidence
| ⚠ TOA Global | ✓ Maxim Liberty |
|---|---|
|
TrustPilot
No public profile found |
Clutch.co
5.0 / 5 · 90+ client reviews · Verified Source: Clutch.co/maxim-liberty |
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Better Business Bureau
No US BBB profile found |
Better Business Bureau
BBB A+ Accredited · Zero unanswered complaints Source: BBB.org/Maxim-Liberty |
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Glassdoor
4.6 / 5 · 1,819 employee reviews (employees only — not clients) Source: Glassdoor.com |
Named CPA Testimonials
“The growth and success of my business is 100% due to their work.” — Jonathan Morris, CPA · CEO, Morris and Company Source: Client Testimonials |
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Pricing Disclosure
Quote-only model. Standard rates not published anywhere on toaglobal.com. |
Pricing Disclosure
Published rates: $75/month, $15/hour, $300/month CPA white-label plan with 30 hours included. |
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Refund / Trial Policy
No publicly-stated money-back guarantee or risk-free trial. |
Refund / Trial Policy
100% money-back guarantee on first payment. Risk-free onboarding trial. |
Annual Cost Math: TOA Global FTE vs. Maxim Liberty CPA Plan
For a representative US CPA firm needing dedicated outsourced bookkeeping support — call it ~30 hours/month of work — here is how the annual cost compares using public industry estimates for TOA’s per-FTE rates:
| Annual Cost | TOA Global (estimated) | Maxim Liberty |
|---|---|---|
| Per-month rate | ~$2,000–$3,000/month per FTE (estimate) | $300/month CPA plan (30 hours included) |
| Year 1 | ~$24,000–$36,000 per FTE | $3,600 (CPA plan) |
| 3-Year Total | ~$72,000–$108,000 per FTE | $10,800 |
| Annual Savings vs. TOA | — | $20,000–$32,000+ |
Note: TOA Global does not publish standard rates. Per-FTE monthly figures shown are derived from third-party industry reporting on Philippine-based offshore accounting staffing for US firms and are presented as estimates only. Actual TOA pricing depends on role, experience level, and engagement size — and may be higher or lower than the stated range.
Seasonal Workload Scenario: Where Month-to-Month Pricing Wins
CPA firm workload is rarely flat across the year. A typical mid-sized practice might see 30 hours/month of bookkeeping support for 6 regular months, 0 hours during 3 slow months, and 90 hours/month during a 3-month tax-season crunch — roughly 450 hours total over the year. Here is how the two pricing structures compare under that pattern:
| Period | Hours Needed | TOA Global (FTE Commitment) | Maxim Liberty (Month-to-Month) |
|---|---|---|---|
| 6 regular months | 30 hrs/mo (180 total) | ~$2,500/mo × 6 = ~$15,000 | $300/mo CPA plan × 6 = $1,800 |
| 3 slow months | 0 hrs/mo | ~$2,500/mo × 3 = ~$7,500 (FTE still on retainer) | Pause month-to-month = $0 |
| 3 tax-season months | 90 hrs/mo (270 total) | ~$2,500/mo × 3 = ~$7,500 + likely overtime/extra-FTE costs | $300 CPA plan + 60 add’l hrs × $15 = $1,200/mo × 3 = $3,600 |
| Annual Total (450 hrs) | 450 hrs/yr | ~$30,000/yr fixed FTE retainer | $5,400/yr month-to-month |
The key structural difference: TOA Global’s per-FTE model is a fixed annual commitment — you pay the same monthly rate whether the FTE is at 0% or 200% utilization. Maxim Liberty’s month-to-month plans let you pause during slow months and scale up with hourly add-ons during peak months, paying only for the hours actually used. For seasonally-cyclical CPA practices, that flexibility translates to roughly 5× lower annual cost on the same workload. Per-FTE TOA cost shown is an industry estimate; actual rates depend on TOA’s custom quote.
Pros and Cons
✓ Pros
- Established global brand with 1,100+ accounting firm clients
- Full-time dedicated FTE model — your offshore staffer becomes part of your team
- Strong Glassdoor employee record (4.6/5 across 1,819 reviews)
- Roles can be filled in as fast as 15 days per their public marketing
- Scale-friendly for firms placing multiple FTEs
✗ Cons
- No public pricing — quote-only model with no rates posted on toaglobal.com
- No TrustPilot profile and no US BBB profile found
- Public review presence concentrated on Glassdoor (employees, not clients)
- Per-FTE commitment model — minimum monthly retainer regardless of actual hours used
- Offshore delivery (Philippines) under Australian management — time-zone and cultural-fit factors apply
- No publicly stated money-back guarantee or risk-free trial
- CPA-firm-only target — not a fit for direct-business bookkeeping
Who Is TOA Global Best For?
TOA Global makes sense for established mid-to-large accounting firms ready to commit to one or more full-time offshore FTEs and willing to manage offshore staff inside their own workflow. If you have predictable, year-round high-volume bookkeeping or tax-prep work and want a dedicated person dedicated solely to your firm, the FTE staffing model can be efficient.
TOA Global is not a fit for: solo CPAs or small CPA firms with under ~30 hours/month of bookkeeping work; firms wanting transparent published pricing before any sales conversation; firms that prefer hourly billing and the ability to scale up or down month-to-month; or any direct-to-business client looking for outsourced bookkeeping (TOA only serves accounting firms).
Frequently Asked Questions
How much does TOA Global cost?
TOA Global does not publish standard pricing. Their savings calculator claims firms can save up to 66% on staffing costs versus US local hires, but specific per-FTE monthly rates are quoted only via custom proposal. Third-party industry estimates for Philippine-based offshore accounting staffing range roughly $1,800–$5,000/month per FTE depending on role and seniority — these figures are not confirmed by TOA. Maxim Liberty publishes pricing openly: $75/month for 5 hours, $15/hour, and a $300/month CPA white-label plan with 30 hours included.
Is TOA Global based in the US?
TOA Global was founded in Australia and is headquartered there. Their US sales office is in Fort Worth, Texas, but the accounting and bookkeeping work itself is performed by staff based in the Philippines. Maxim Liberty, by contrast, runs US headquarters in Vienna, Virginia, with full US-business accountability (BBB A+, US tax/legal jurisdiction).
Does TOA Global have BBB Accreditation?
No US BBB profile was found for TOA Global at their Fort Worth address. Maxim Liberty is BBB Accredited with an A+ rating.
Does TOA Global have a money-back guarantee?
No publicly-stated money-back guarantee or risk-free trial is documented on TOA Global’s website. Maxim Liberty offers a 100% money-back guarantee on the first payment plus a risk-free onboarding trial.
Who is TOA Global’s competition?
TOA Global competes with other offshore staffing firms targeting accounting practices, including Entigrity, Outbooks, Datamatics, and Initor Global. Maxim Liberty competes on the alternate axis of US-HQ operations with transparent published pricing — particularly for solo CPAs and small-to-mid CPA firms where the per-FTE commitment model is overkill.
The Bottom Line
TOA Global is a well-established offshore staffing firm with a clear value proposition for mid-to-large CPA practices ready to commit to dedicated full-time offshore FTEs. Their employee culture by all accounts is strong (Glassdoor 4.6/5). The challenges for a CPA firm partner doing due diligence: zero published pricing, no TrustPilot profile, no US BBB profile, and a public review record concentrated on employee feedback rather than client outcomes.
For solo CPAs and small-to-mid CPA firms — where the per-FTE monthly commitment is heavier than the actual workload requires — Maxim Liberty’s $300/month CPA white-label plan with 30 hours included delivers a more right-sized engagement at transparent published rates, backed by 90+ verified 5-star Clutch reviews, BBB A+ Accreditation, and a 100% money-back guarantee.
Comparing tiered subscription bookkeeping? See our CoCountant review — controller-led bookkeeping with annual-billed plans from $160 to $1,790/month and a class-tracking paywall.
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