Decimal Review (2026): Pricing, Public Reviews & Better Alternatives

Decimal offers tech-forward bookkeeping services with prices from $395 to $795 per month, designed for SaaS startups and growth-stage businesses that want software-led automation alongside human oversight. In this blog, we provide an objective review of Decimal, compare it with Maxim Liberty, and outline the key differences to help you make an informed decision. You’re a SaaS founder, growing fast, looking for a tech-forward bookkeeping partner. Decimal pitches itself as the modern alternative — software-led, automated, dedicated bookkeeper, $395 to $795+ per month. It sounds clean. Then you go check the public reviews and find a TrustPilot score of 2.9 stars based on 2 reviews — including one from a 30-year industry veteran calling the books “a mess at year end” that needed to be reconstructed.

If you’d rather hand the books to a dedicated human team, see our virtual bookkeeping services — from $75/month, in software you own.

This 2026 review of Decimal takes that gap seriously. We compare Decimal’s pricing tiers and target market against the public review evidence on TrustPilot and Glassdoor — and against an established US-headquartered alternative (Maxim Liberty) that delivers comparable services at a fraction of the price, with a 5.0 rating from 14 verified Clutch reviews plus 4.9 out of 5 across 88 reviews on Trustindex.

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At a Glance: Decimal vs. Maxim Liberty

Transparency note: this review is researched and published by Maxim Liberty, a competing bookkeeping service. All facts about other providers below come from their own published pages and cited third parties as of July 2026. Maxim Liberty is a US-registered company headquartered in San Juan, Puerto Rico; as stated in our Terms of Service, day-to-day bookkeeping is performed by our staff in delivery centers in India. Ratings, pricing and company details change over time — please check the linked source before relying on any figure, and tell us if you believe anything here is inaccurate.

Factors	Decimal	Maxim Liberty	The Advantage
BBB Status	No BBB Profile Found	BBB Accredited (A+)	BBB A+
Customer Rating	2.9 TrustPilot2.4 G2 (6)	5.0 (Clutch, 14 verified reviews)	🏆 #1 on 50ProsHigher Quality & Volume
Entry-Level Pricing	$395/month	$75/month or $10/hour	Up to 10× cheaper
Top Tier Pricing	$795+/month	Custom plans typically $1,500–$2,500/month	Comparable scope at less cost
Service Model	$395-$795/month tiered plans	Hourly billing + monthly retainers, fully custom	Pay only for work performed
Target Market	Small businesses, SaaS, e-commerce	Solopreneurs, startups, mid-market, CPA firms	Wider access — no revenue gatekeeping
Refund Policy	Not publicly stated	100% money-back on first deposit	Zero-risk trial during onboarding

Decimal pricing and details per decimal.com, retrieved July 19, 2026. Maxim Liberty pricing per our pricing page.

Decimal Pricing: What You Actually Pay

Based on Decimal’s public marketing and third-party reviews:

• Core Plan — $395/month. Basic bookkeeping for small businesses with simple needs.
• Startup Plan — $500/month. A discounted tier targeting high-growth SaaS and e-commerce companies.
• Pro Plan — $795/month. Full accounting operations, including bookkeeping, bill pay, and additional features.
• Custom / Enterprise — $1,000+/month. For larger or more complex engagements.

In short: Decimal’s cheapest tier costs more than 5× Maxim Liberty’s $75/month entry pricing — and the public review data suggests the price doesn’t always translate to quality.

The Public Review Evidence

For a service charging at this price level, you’d expect a deep public track record. Decimal’s evidence on third-party platforms is unusually thin:

• TrustPilot: 2.9-star rating across just 2 reviews (the G2 reviews page)
• G2: 2.4-star rating across 6 reviews — bipolar distribution with multiple 0–1 star reports of late, inaccurate, or unfinished work (the G2 reviews page)
• Notable feedback: A 30-year industry veteran with experience at Bench, Collective, and other CPA services described their Decimal experience as the worst, with year-end books needing to be reconstructed
• Glassdoor: Mixed employee feedback

By contrast, Maxim Liberty maintains a 5.0-star Clutch.co profile with 14 verified reviews, plus 4.9 across 88 reviews on Trustindex, BBB A+ Accreditation, recognition on Forbes Advisor, and multiple named CPA testimonials.

Side-by-Side Public Review Comparison

Here’s how the public-review evidence stacks up across major third-party platforms:

The Verdict: Real Customer Experiences

How these quotes were selected. We show the most recent 1-star reviews for each provider — up to five, or all of them where fewer exist. The same rule is applied to both companies, and quotes are reproduced verbatim (and, where long, truncated) from the linked public sources — Decimal reviews from Trustpilot, Maxim Liberty reviews from our Trustindex profile and Clutch. Each quote links to its source; where a platform does not publish per-review permalinks, we link to the review profile it appears on.

A note on sample size: Decimal has only two Trustpilot reviews in total, and both are shown here. Two reviews is far too small a sample to characterise a company’s service, and should be weighed accordingly.

Why the worst reviews rather than the best? Every bookkeeping provider can point to happy customers, so a five-star review mostly tells you what the service looks like when nothing goes wrong. When you hand a firm your books, the risk you are actually buying against is what happens when something does go wrong — whether errors get corrected, whether filing deadlines slip, and whether anyone answers when you chase them. The most critical reviews are the fastest way to see that, which is why we apply the same worst-case test to our own record on this page.

Why our column shows 5-star reviews: Maxim Liberty has not received a review below 5 stars in the last three years, so these are our worst. Our two 4-star reviews date from February 2019 and March 2022, and our only 1-star review is from October 2017 — all three are public and readable in full on our Trustindex profile, which shows 4.9 out of 5 across 88 reviews (85 five-star, 2 four-star, 1 one-star).

The Math: Decimal vs. Maxim Liberty Annual Cost

For a representative growing business needing full outsourced bookkeeping, the cost difference is striking:

For most small-to-mid-market businesses, that’s enough savings to fund a full-time junior in-house resource — or to reinvest directly into product, marketing, or hiring.

Pros and Cons

Decimal Alternatives Worth Comparing

Maxim Liberty is our recommended alternative — but the right fit depends on your stack and stage. Here are the four worth shortlisting in 2026:

1. Maxim Liberty — best overall Decimal alternative. Human-led bookkeeping in your QuickBooks, Xero, or Sage account from $75/month, cash or accrual basis, with catch-up included and a 100% money-back guarantee on your first deposit. 20+ years in business, BBB A+ accredited, and #1 on the 2026 Clutch Leaders Matrix.
2. Bench — most turnkey proprietary platform. Bookkeeping Grow from $199/month for businesses under $250K in revenue (per bench.co, Jul 2026); operates as Bench Accounting by MainStreet after the 2026 rebrand.
3. Pilot — best for VC-backed startups. AI-driven bookkeeping from $99/month, human-led Core from $299/month billed annually (per pilot.com, Jul 2026).
4. Bookkeeper360 — best for bundled HR and payroll. US-based team with dashboard tooling from $399/month (bookkeeper360.com, Jul 2026).

Frequently Asked Questions

How much does Decimal cost?

Decimal’s pricing runs from $395/month to $795+/month, with custom enterprise quotes above that range.

Does Decimal offer a money-back guarantee?

No publicly-stated money-back guarantee or risk-free start is documented on Decimal’s public marketing. Maxim Liberty offers a 100% money-back guarantee on the first deposit and a risk-free onboarding trial.

How many public reviews does Decimal have?

As of this 2026 review, Decimal has 2 TrustPilot reviews at a 2.9-star rating. By contrast, Maxim Liberty maintains a 5.0 rating from 14 verified Clutch reviews plus 4.9 out of 5 across 88 reviews on Trustindex, BBB A+ Accreditation, and recognition from Forbes Advisor.

Is Decimal BBB Accredited?

Decimal does not have a prominently linked BBB profile. Maxim Liberty is BBB Accredited with an A+ rating.

Who is Decimal best for?

Decimal targets small businesses, saas, e-commerce. Businesses outside that target — solopreneurs, CPA firms looking for white-label support, or budget-conscious mid-market companies — may find Maxim Liberty’s hourly model and entry pricing of $75/month a better fit.

The Bottom Line

Decimal offers $395-$795/month tiered plans aimed at small businesses, saas, e-commerce. The service scope is comprehensive on paper. The challenge is the public review evidence: limited TrustPilot depth for the price level, plus no publicly-stated money-back guarantee.

For most growing businesses — especially CPA firms looking for white-label bookkeeping, e-commerce companies, professional service firms, and SaaS startups — Maxim Liberty delivers comparable scope at $75/month or $10/hour, backed by a 5.0 rating from 14 verified Clutch reviews plus 4.9 out of 5 across 88 reviews on Trustindex, BBB A+ Accreditation, named CPA testimonials, and a 100% money-back guarantee. The math is simple: substantially more public proof of quality, at a fraction of the cost.

See also: our reviews of Pilot.com, Bench Accounting, QuickBooks Live, Bookkeeper360, and the best bookkeeping services compared head-to-head.