BigCommerce Bookkeeping Services & Multi-Channel Reconciliation

BigCommerce is built for merchants selling in several places at once — their own store, Amazon, eBay, Walmart, social channels — and that is precisely what makes the bookkeeping difficult. Each channel has its own fee structure, its own payout timing and its own treatment of sales tax, and all of it lands in one bank account. Without revenue separated by channel, a business can grow turnover and lose money with nothing in the accounts to show why.

Multi-Channel Is a Bookkeeping Problem Before It Is a Growth Strategy

Selling in five places means five different economics, and they are not close to each other.

Your own store carries payment processing of a few percent. A marketplace carries a referral fee many times that, plus fulfilment fees, plus advertising to be visible at all. A social channel sits somewhere between. The same product at the same price has a different contribution in each.

If all of that revenue lands in one income account and all the fees in one expense account, the business cannot answer its most important question: which channel is actually worth serving. We see merchants expand onto a marketplace, watch revenue grow, and discover much later that the channel was dilutive.

The requirement is revenue and channel-specific costs separated from the first order — income by channel, fees by channel, advertising by channel. It is not more work per transaction; it is a decision about how the chart of accounts is structured.

Where BigCommerce Books Go Wrong

One revenue account for everything. The defining error, and the one that makes every other number unreliable.

Marketplace-collected sales tax inside revenue. Marketplace facilitators collect and remit tax on your behalf in most jurisdictions. It is not your revenue, and it must not be in your sales figure — while any jurisdiction they do not cover needs to remain visible.

Payouts treated as sales. Every channel pays net of something, and each on a different delay, so period-end cut-off is wrong in several directions at once.

Fulfilment costs pooled. Marketplace fulfilment fees, your own pick and pack, shipping and packaging belong where they can be compared to units shipped and to the channel that generated them.

Returns handled inconsistently. Marketplace return rates differ sharply from direct, and a channel with a high return rate can look profitable until returns are counted against it.

Core BigCommerce Bookkeeping Functions We Manage

Channel-level revenue and cost. Income, fees, advertising, fulfilment and returns separated by channel so contribution per channel is visible.

Clearing accounts per channel. Money earned but not yet paid out shows as an asset at month end, per channel, with payout timing documented.

Sales tax handling. Marketplace-collected tax excluded from revenue; tax you are responsible for held as a liability and reconciled to filings.

Inventory across channels. Stock carried as an asset, relieved on sale, with cost of goods sold by channel so margin comparisons are real.

Returns and refunds. Tracked by channel, against revenue, with restocked versus written-off inventory distinguished.

Month-end close. Every channel reconciled, financials issued on a date, with a channel contribution summary.

Why Outsource Your BigCommerce Bookkeeping to Maxim Liberty?

You get a dedicated bookkeeper who learns your BigCommerce setup once and keeps it right every month — not a rotating queue. Plans start at $75/month for 5 hours, with additional hours at $15/hour; CPA firms and accounting practices get our wholesale rate of $10/hour. Every engagement is backed by a 100% money-back guarantee on your 1st retainer, refundable on the unused balance, so you can test us with little to no risk.

We are a bookkeeping company, not a CPA firm, and we say so plainly. We are US-registered with delivery centers in India, which we disclose on our About page — founded in Vienna, Virginia in 2005 and headquartered in San Juan, Puerto Rico today. Your books come back tax-ready for whoever prepares your return, and we work alongside your CPA rather than claiming to replace them.

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