Decimal Review (2026): Pricing, Public Reviews & Better Alternatives

You’re a SaaS founder, growing fast, looking for a tech-forward bookkeeping partner. Decimal pitches itself as the modern alternative — software-led, automated, dedicated bookkeeper, $395 to $795+ per month. It sounds clean. Then you go check the public reviews and find a TrustPilot score of 2.9 stars based on 2 reviews — including one from a 30-year industry veteran calling the books “a mess at year end” that needed to be reconstructed.

This 2026 review of Decimal takes that gap seriously. We compare Decimal’s pricing tiers and target market against the public review evidence on TrustPilot and Glassdoor — and against an established US-headquartered alternative (Maxim Liberty) that delivers comparable services at a fraction of the price, with 90+ verified 5-star reviews on Clutch.co.

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Decimal vs. Maxim Liberty: At a Glance

Factors	Decimal	Maxim Liberty	The Advantage
Customer Rating	2.9 TrustPilot · 2.4 G2 (6)	5.0 (Clutch, 90+ reviews)	Higher Quality & Volume
BBB Status	No BBB Profile Found	BBB Accredited (A+)	BBB A+
Entry-Level Pricing	$395/month	$75/month or $15/hour	Up to 10× cheaper
Top Tier Pricing	$795+/month	Custom plans typically $1,500–$2,500/month	Comparable scope at less cost
Service Model	$395-$795/month tiered plans	Hourly billing + monthly retainers, fully custom	Pay only for work performed
Target Market	Small businesses, SaaS, e-commerce	Solopreneurs, startups, mid-market, CPA firms	Wider access — no revenue gatekeeping
Refund Policy	Not publicly stated	100% money-back on first payment	Zero-risk trial during onboarding

Decimal Pricing: What You Actually Pay

Based on Decimal’s public marketing and third-party reviews:

• Core Plan — $395/month. Basic bookkeeping for small businesses with simple needs.
• Startup Plan — $500/month. A discounted tier targeting high-growth SaaS and e-commerce companies.
• Pro Plan — $795/month. Full accounting operations, including bookkeeping, bill pay, and additional features.
• Custom / Enterprise — $1,000+/month. For larger or more complex engagements.

In short: Decimal’s cheapest tier costs more than 5× Maxim Liberty’s $75/month entry pricing — and the public review data suggests the price doesn’t always translate to quality.

The Public Review Evidence

For a service charging at this price level, you’d expect a deep public track record. Decimal’s evidence on third-party platforms is unusually thin:

• TrustPilot: 2.9-star rating across just 2 reviews (source)
• G2: 2.4-star rating across 6 reviews — bipolar distribution with multiple 0–1 star reports of late, inaccurate, or unfinished work (source)
• Notable feedback: A 30-year industry veteran with experience at Bench, Collective, and other CPA services described their Decimal experience as the worst, with year-end books needing to be reconstructed
• Glassdoor: Mixed employee feedback

By contrast, Maxim Liberty maintains a 5.0-star Clutch.co profile with 90+ reviews, BBB A+ Accreditation, recognition on Forbes Advisor, and multiple named CPA testimonials.

Side-by-Side Public Review Comparison

Here’s how the public-review evidence stacks up across major third-party platforms:

The Verdict: Real Customer Experiences

The Math: Decimal vs. Maxim Liberty Annual Cost

For a representative growing business needing full outsourced bookkeeping, the cost difference is striking:

For most small-to-mid-market businesses, that’s enough savings to fund a full-time junior in-house resource — or to reinvest directly into product, marketing, or hiring.

Pros and Cons

Frequently Asked Questions

How much does Decimal cost?

Decimal’s pricing runs from $395/month to $795+/month, with custom enterprise quotes above that range.

Does Decimal offer a money-back guarantee?

No publicly-stated money-back guarantee or risk-free trial is documented on Decimal’s public marketing. Maxim Liberty offers a 100% money-back guarantee on the first payment and a risk-free onboarding trial.

How many public reviews does Decimal have?

As of this 2026 review, Decimal has 2 TrustPilot reviews at a 2.9-star rating. By contrast, Maxim Liberty maintains 90+ verified 5-star reviews on Clutch.co, BBB A+ Accreditation, and recognition from Forbes Advisor.

Is Decimal BBB Accredited?

Decimal does not have a prominently linked BBB profile. Maxim Liberty is BBB Accredited with an A+ rating.

Who is Decimal best for?

Decimal targets small businesses, saas, e-commerce. Businesses outside that target — solopreneurs, CPA firms looking for white-label support, or budget-conscious mid-market companies — may find Maxim Liberty’s hourly model and entry pricing of $75/month a better fit.

The Bottom Line

Decimal offers $395-$795/month tiered plans aimed at small businesses, saas, e-commerce. The service scope is comprehensive on paper. The challenge is the public review evidence: limited TrustPilot depth for the price level, plus no publicly-stated money-back guarantee.

For most growing businesses — especially CPA firms looking for white-label bookkeeping, e-commerce companies, professional service firms, and SaaS startups — Maxim Liberty delivers comparable scope at $75/month or $15/hour, backed by 90+ verified 5-star reviews, BBB A+ Accreditation, named CPA testimonials, and a 100% money-back guarantee. The math is simple: substantially more public proof of quality, at a fraction of the cost.

See also: our reviews of Pilot.com, Bench Accounting, QuickBooks Live, Bookkeeper360, and the best bookkeeping services compared head-to-head.